iPad Touchscreen Not Working? Here’s How to Troubleshoot It

The touchscreen of your iPad is a feature that is hardly thought of but is used with every interaction you have with the device itself. The device itself relies on the touchscreen to provide you with a way to see what is on the screen, communicate, and access apps. If you attempt to use your iPad’s touchscreen and it does not respond to you, you may instantly panic. The good news is that most of the time, it is just a quick and simple fix that you can do right at home.

Ready to try and troubleshoot your iPad touchscreen? Let’s go.

Clean the screen. The first thing that you can do is clean the screen and then make sure it is dry. If any moisture or water gets onto the screen, it may not work. In fact, the iPad may mistake water or moisture for your finger and then not work when you place your finger down. You should remove any and all dirt or dust on the screen using a microfiber cloth or a similar lint-free cloth.

Use your hands. If you are wearing gloves, your iPad’s touchscreen may not work – in fact, most touchscreens will not work. There are specialty gloves you can buy to use with a touchscreen but in general, the touchscreen cannot detect your finger when you have a glove on.

Check the temperature. Just as an iPhone is sensitive to temperature, so is the iPad touchscreen. If you are using your device in extreme temperatures such as freezing weather or blistering heat, it is likely that the screen may stop working for a brief time. If this does happen, you want to move the device into a temperature-regulated area and allow it to warm up or cool down before using it again.

Restart the device. Turn your iPad off and then back on after a few minutes. You may need to force restart the iPad if the screen is not working. How do you do this? If your iPad has a home button, you simply press and hold down the power and home buttons at the same time. An Apple logo will appear on the screen and when it does, release the buttons. If your iPad does NOT have a home button, you can force restart it by pressing and letting go of the volume up button and then immediately doing the same with the volume down. You will then press and hold down the power button until you see the Apple logo appear. When it does, release the buttons.

Check your installed and running apps. If you have noticed that your iPad’s touchscreen stops working intermittently, then this can mean that an app is causing the problem. You should look at what apps are running and then attempt to narrow down which one is causing the problem. If it is an app causing the issue, you may find that the app has a software update that needs to be performed.

Remove your screen protector. While a screen protector is designed to protect your screen, sometimes it can lead to problems with the iPad’s ability to detect your fingers on the screen. You should attempt to remove the screen protector to determine if it is the problem.

Bring Your iPad in for Repairs

If you have attempted to troubleshoot your iPad’s touchscreen and still are not having any luck, you may need to have it repaired. The experts at iPad Repair NYC are here to help and offer quick and affordable iPad repairs in NYC. Book an appointment online or call our repair center to schedule an appointment with us.

Thinking of Buying a Used iPad? Here Are Some Things You Should Consider

Purchasing a used iPad can be a great way to save money and you may get a killer steal on one, but before you jump into a deal with both feet ahead of you, make sure you know what to look for and what to consider before you shake hands and exchange money.

What to Consider When Purchasing a Used iPad

It can be exciting to be presented with a deal that seems almost too good to be true and while all may be okay, sometimes it is not, so you definitely want to pay attention when you go on the hunt to purchase a used iPad. Here are some of the things you should consider first.

Used vs. refurbished – what is the difference? Many people often mistake these two terms and use them interchangeably, but they are different. A used iPad is one that someone else has owned and utilized for a given amount of time. A refurbished iPad is one that has been turned into Apple and then Apple repairs it and sells it. In many cases, a refurbished iPad comes with a warranty, but a used iPad will not.

Cost of the iPad itself. Pricing on a used iPad is usually what draws people to them since they can be as low as just a third of the price as a new one. Before you jump too quickly on the price, make sure to do some research for two reasons. First, the price may seem low, but it may still be higher than the average sale price. Secondly, the price may be too low, which could indicate that the seller wants to get rid of the device quickly, which could mean an underlying issue. In general, you can expect to pay around $600 to $800 for the iPad Pro 12 and less than $100 for older models such as the iPad 2, 3, and 4.

Choose where to buy your used iPad wisely. Purchasing from a relative, friend, or close acquaintance always seems like the best choice but if that choice is not available to you, then you will want to choose where you purchase the device wisely. Buyers typically choose to purchase used devices from sites such as Amazon, eBay, and Facebook Marketplace. These sites are all reputable sites but do some research about the seller you plan to make the purchase from. Fortunately, eBay and Amazon have pretty good return policies should you receive an item that was not described correctly but, unfortunately, Facebook Marketplace does not.

Check the age of the iPad you plan to buy. While you can get your hands on older iPads and they will cost you significantly less, you want to consider first what you plan to use the iPad for. For example, older versions are going to run slower, and they may not support all the new technology. Therefore, if you need a powerful device that can run programs, moves fast, and has a lot to offer, you should purchase a used iPad that is no more than about two years old.

Know the condition. It can be easy for sellers to hide defects or issues with their iPad, especially if they need to sell it quickly. Because of this, you want to be alert and on your toes about the condition of the iPad itself. You should ALWAYS turn the iPad on and use it for a little while to ensure it works and does not have any serious issues. You also want to look at the device itself and make sure that the screen is not cracked, and the charging port is functional.

Remember, if you are not comfortable purchasing a used iPad device after looking at it, pass on it. You do not want more problems or expensive repairs to haunt you.

iPad Repairs Services in NYC

At iPad Repair NYC, we are committed to providing you with top-notch repair services to ensure your iPad works flawlessly. Our experts can replace swollen or damaged batteries and we offer affordable iPad screen repairs in NYC. In most cases, we can get your device back to you the same day. Book your appointment with us today and let us help you get back to using your iPad whether new or used.

Does Your iPad’s Battery Have a Bulge? Here’s What to Look For and What to Do

Have you recently noticed that your iPad’s battery is sporting a bulge? If so, you do not want to ignore it, as it can be dangerous to have a swollen battery. In fact, a swollen battery can start a fire or may even explode without any further warning. Not to mention, it can damage your device and result in costly repairs or replacements. Most batteries used in the iPad are lithium-ion batteries and when they age, they can experience a chemical reaction that results in gasses being released, which cause the battery to swell. In addition to this, sometimes when there are errors during manufacturing or there is damage to the battery itself, it can cause swelling issues.

So, besides the most prominent visual sign that the battery is swollen, how can you identify that there may be an issue with the battery?

Keep Your Eye Out for This

As we said, the most obvious sign that you have a swollen battery is noticing that the battery is indeed swollen and larger than it should be.

Another common indication that something is wrong is when there is a gap between the upper and lower pieces of the iPad case. This is caused by the battery enlarging and then pushing the device apart to make room for itself.

Other indications that a problem exists include:

  • iPad does not lay evenly on a flat surface
  • Battery drains quickly
  • Not holding a charge
  • Battery gets very hot, especially when charging
  • Overall malfunctioning iPad
  • Cracks or breaks in the screen

What You Need to Do

The first thing you need to do if you think that your iPad battery is swollen is not to ignore it. The worst thing you could do would be to ignore the problem since it can be dangerous. You want to unplug your device immediately from the charger and then turn it off.

If you have information on the device that you need to remove or access, it is possible to do if you make sure that you place the iPad in a place where it will not cause any issues. For example, you do not want to have it near water or out in the heat or sun.

Removing the battery on your own is not recommended but if you choose to do so, you want to ensure that you are in a well-ventilated space and have a way to put out a fire should one start. You should only handle the battery with hand and eye protection on and once the battery is removed, you should place it in a container to keep it safe.

You do want to take care not to puncture the battery as this can let the built-up gasses out and can result in the battery exploding.

 Get Your iPad Fixed

The recommended way to handle a swollen battery is for you to take it into a mobile device repair shop to have the battery replaced. The staff there will be able to properly handle and remove the battery and they know how to handle any safety hazards that may arise.

Swollen battery replacement is the best solution for your iPad and in most cases, your iPad will be fine once the battery has been replaced. If your iPad’s battery has swollen to the point that your screen has been cracked or broken, the experts at iPad Repair NYC can assist with affordable iPad screen repair in NYC. Call today to book an appointment.

Think You Might Have iPad Battery Problems? Here’s How to Troubleshoot Your Battery

Similar to any other mobile device you use, your iPad relies on a battery to operate and run. While an iPad is built with a bigger battery intended to last longer than that of an iPhone, you may find that your battery drains quickly, or you cannot get through the day on a single charge. If you have noticed this issue with your iPad, you can troubleshoot it at home to help extend its life and your happiness.

Checking Your iPad’s Battery Life

If you have ever used an iPhone, you probably know that there is a function on the phone called “battery health” which allows you to check your phone’s battery quickly and conveniently. While this feature is easy to access on the iPhone, the iPad’s battery health feature can be a bit trickier to access and thus many people do not know where to look.

With the iPad, you will need to install a third-party app to keep tabs on your overall battery health. The recommended app to use is iMazing.

Here’s how to do it:

First, download and install iMazing on your Windows or Mac computer. The app itself is free but a premium version that you can purchase is available.

Next, once the installation has been completed, the application should start running automatically. You may need to click through the account setup windows and continue your trial to access the app.

When ready, you will want to connect your iPad device to your computer, and this can be done utilizing a USB cable. If you have never done this before, you will want to make sure that you click “trust” on your device to ensure the computer can connect.

On the left-hand side, you will need to make sure your iPad is selected as the current device and then locate the “battery” icon and click it. A window will pop up that continues information about your iPad’s current battery health and life.

Troubleshooting Problems with Your iPad Battery

Now that you know how to check your iPad battery, now it is time to learn some helpful troubleshooting steps to take should you run into issues with the battery such as it not charging or draining too quickly.

Restart your iPad. This is one of the easiest and quickest fixes in most cases. Simply turn your iPad off and then turn it back on. Software glitches can often cause issues with the battery and a quick restart can solve the problem.

Limit your apps that run. Some apps use a lot of power and can quickly drain your battery, especially running in the background. To see what apps are running and turn them off, navigate to the battery settings in iMazing and adjust them as necessary.

Reduce the brightness of your screen. While you may not know it, a bright screen can drain your battery. To reduce the screen brightness, simply drag down the top right area of the iPad to access the control panel and adjust the brightness using the slider.

Disable your location services. If you have location services turned on, you may notice that your battery drains quickly, and this is due to apps identifying your location as you move about. To save your battery, you should disable the location services or at minimum, switch them to only while the app is in use. To disable them, simply navigate to the settings menu and click privacy. From there, click on location services and disable them accordingly.

Replacement May Be the Answer

If you have tried to troubleshoot your iPad battery with no luck, then it may simply be time for you to get a new battery for the iPad. Unfortunately, batteries do not last the lifetime of the device due to many different factors. If you have noticed that your iPad’s battery is draining quickly, is swollen, or will not hold a charge, don’t hesitate to contact iPad Repair NYC. We specialize in battery replacement and iPad repairs in NYC and can have yours replaced, in most cases, the same day.